Welcome to the Mitel Mobile Link Phone Manual, your comprehensive guide to understanding and utilizing the advanced features of the Mitel MiVoice 6930 IP phone. This manual provides detailed instructions for setup, configuration, and troubleshooting, ensuring seamless integration of mobile and desktop communication. Designed for both novice and experienced users, it covers voice services, Bluetooth connectivity, and programmable keys, empowering you to maximize efficiency and productivity in your communication experience.
Overview of the Mitel Mobile Link Phone
The Mitel Mobile Link Phone, specifically the MiVoice 6930, is a cutting-edge IP phone designed to seamlessly integrate mobile and desktop communication. Featuring a 4.3-inch WQVGA color display, Bluetooth 4.0, and a wideband handset, it offers superior audio quality and advanced call management. The phone supports Mitel’s MobileLink functionality, enabling users to switch calls between their mobile device and desk phone effortlessly. With programmable keys, customizable softkeys, and a user-friendly interface, the 6930 is ideal for executives, remote workers, and contact center employees. Its sleek design and robust features ensure a seamless communication experience, combining the flexibility of mobile connectivity with the reliability of a desktop phone.
Purpose of the Manual
This manual serves as a comprehensive guide for setting up, configuring, and troubleshooting the Mitel Mobile Link Phone, specifically the MiVoice 6930. It is designed to assist both new and experienced users in understanding the phone’s advanced features, such as voice services, Bluetooth pairing, and programmable keys. The guide covers essential topics like network connectivity, audio quality optimization, and call management, ensuring users can fully utilize the phone’s capabilities. Additionally, it provides detailed instructions for using the Mitel Web UI to customize settings and troubleshoot common issues. Whether you’re integrating mobile functionality or resolving technical problems, this manual offers clear, step-by-step guidance to enhance your communication experience with the Mitel Mobile Link Phone.
Installation and Setup
The Mitel Mobile Link Phone requires connection to a SIP-based IP PBX system or network with a SIP account. Ensure access to TFTP, FTP, or HTTP for firmware downloads. Plug in the phone, complete the initial boot-up, and configure network settings. Use the Mitel Web UI for advanced configurations, such as voice services and programmable keys. Pair your mobile device via Bluetooth for seamless call switching and audio transfer. Follow the guide for troubleshooting network issues and optimizing audio quality to ensure a smooth communication experience with the MiVoice 6930 IP phone.
Connecting the Phone to the Network
To connect the Mitel Mobile Link Phone to the network, ensure it is plugged into a PoE-enabled Ethernet port or use an external power adapter. Access the network settings via the phone’s menu or the Mitel Web UI. Select the SIP account option and enter the SIP server’s domain name or IP address, provided by your administrator. Enable DHCP for automatic IP assignment or configure a static IP if required. Once connected, the phone will register with the SIP server, allowing access to voice services and advanced features. Troubleshoot connectivity issues by checking Ethernet cables or restarting the phone, ensuring a stable network connection for optimal performance.
Configuring Voice Services
Configuring voice services on the Mitel Mobile Link Phone ensures optimal call quality and feature accessibility. Upon initial setup, the phone prompts you to select a voice service, guiding you through configuration. Use the Mitel Web UI to manually enter SIP server details, including the domain name or IP address, and credentials provided by your administrator. Enable features like voicemail, call forwarding, and auto-answer to customize your communication experience. For remote workers, voice services provide the same functionality as in-office setups. Ensure all settings are saved to apply configurations, allowing seamless integration with your existing communication infrastructure and enhancing productivity through advanced voice capabilities.
Core Features of the Mitel Mobile Link Phone
The Mitel Mobile Link Phone offers advanced features like HD audio, Bluetooth connectivity, and seamless call switching between mobile and desktop. Programmable keys enhance customization.
Call Management and Audio Quality
The Mitel Mobile Link Phone excels in call management and audio quality, offering HD voice with Hi-Q audio technology for crystal-clear conversations. Advanced noise reduction ensures minimal background interference, enhancing call clarity. The phone supports multiple call handling, with features like hold, mute, and transfer, allowing efficient call management. Additionally, the seamless call switching between the desk phone and mobile device via MobileLink ensures uninterrupted communication.
VoIP recording and TLS/SRTP encryption provide secure and private call environments. The phone also supports wideband audio codecs, delivering superior sound quality for a professional communication experience. These features make the Mitel Mobile Link Phone an ideal choice for users requiring reliable and high-quality voice communication solutions.
Bluetooth and MobileLink Functionality
The Mitel Mobile Link Phone offers advanced Bluetooth and MobileLink capabilities, enabling seamless connectivity between your desktop and mobile devices. Bluetooth 4.0 support allows easy pairing with headsets or mobile phones, ensuring hands-free communication. The MobileLink feature enables effortless switching of active calls between your Mitel IP phone and mobile device, providing flexibility and convenience.
With a one-key-press method, users can transfer audio between devices, maintaining call continuity. This functionality is ideal for professionals needing to move between environments while staying connected. The integration of Bluetooth and MobileLink enhances productivity, offering a unified communication experience across all devices.
Advanced Features and Customization
The Mitel Mobile Link Phone offers programmable keys and softkeys for tailored workflows, enabling users to customize their communication experience. Utilize the Mitel Web UI for enhanced personalization, including custom softkey configurations and feature assignments, to streamline operations and boost productivity.
Programmable Keys and Softkeys
Mitel Mobile Link Phone offers programmable keys and softkeys, allowing users to customize their experience. These keys can be assigned various functions such as speed dial, call transfer, or accessing directories. The softkeys, located at the bottom of the screen, provide quick access to frequently used features and can be configured to suit individual preferences. Users can easily program these keys through the Mitel Web UI or directly on the phone’s interface, ensuring efficiency and streamlining communication workflows. This feature is particularly useful for power users who need rapid access to multiple functions. By tailoring these keys, users can enhance productivity and simplify their daily operations with the Mitel Mobile Link Phone.
Using the Mitel Web UI for Configuration
The Mitel Web UI provides a user-friendly interface for configuring and managing your Mitel Mobile Link Phone. Accessible via a web browser, this tool allows you to customize settings such as voice services, network connections, and programmable keys. Through the Web UI, users can easily update firmware, configure SIP settings, and enable advanced features like Bluetooth and MobileLink functionality. The interface also offers real-time status updates and diagnostic tools, ensuring optimal performance. With its intuitive design, the Mitel Web UI simplifies the configuration process, making it accessible for both administrators and end-users to tailor the phone to their specific needs. This centralized management system enhances efficiency and ensures a seamless communication experience;
Troubleshooting Common Issues
Identify and resolve issues like network connectivity problems and call quality concerns. Restarting the phone or checking connection settings often resolves these problems. Consult the manual for detailed solutions.
Resolving Network Connectivity Problems
Network issues can often be resolved by checking physical connections and ensuring the phone is properly configured. Verify that all cables are securely connected and that the network settings are correctly entered. If the phone fails to connect, restart it and check for firmware updates. Use the Mitel Web UI to confirm IP address and server details. If problems persist, consult the manual or contact your IT support team for assistance. Ensuring stable network connectivity is crucial for optimal performance of the Mitel Mobile Link Phone.
Addressing Call Quality and Audio Issues
To resolve call quality and audio issues, ensure your Mitel Mobile Link Phone is connected to a stable network. Check for any physical obstructions or interference that may affect signal strength. Verify that the handset, speakerphone, or headset is properly connected and configured. If issues persist, restart the phone or reset its audio settings to default. Use the Mitel Web UI to adjust audio preferences or enable features like Hi-Q audio for improved clarity. For persistent problems, consult the manual or contact technical support for further assistance. Ensuring optimal call quality is essential for a seamless communication experience with the Mitel Mobile Link Phone.